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1. How long is each tour?

Basic and Discovery Tours are both 90 minutes long. Our Basic Tour includes a guided tour by one of our trained staff members through 5 galleries. Our Discovery Tour include a 60 minute guided gallery tour, followed by a 30 minute STEM themed hands-on activity.

2. When do tours start?

Tours run in increments of 30 minutes. We begin tours at 9:00 a.m. followed by 9:30 a.m., 10:00 a.m., 10:30 a.m. and 11:00 a.m.

3. How many guests can I bring?

Our maximum capacity is 35 guests in total, which includes both children and adults. If your group exceeds 35 guests, please be aware that you will need to book additional tours to accommodate your numbers.

4. What do we do during the 30 minute stretch if we have multiple tours?

The Children's Museum is attached to Portola Park. We have a large grass area right outside the Museum, as well as a public playground behind the building where the students can play or eat a snack/lunch. This is also a wonderful time to take photos by our Dino Garden or the front of the Museum. Additionally, we offer Tour Add-On's at an additional cost, which provide a 30 minute activity that aligns with any of our tours.

5. Do you offer additional activities?

We offer 3 fun STEM related Tour Add-On's. Each activity is 30 minutes and is led by a museum staff member. Tour add-on's are fun and educational activities that connect with any one of our tour themes.

• Planting 101: Includes a brief lesson on the importance of planting native plants and what pollinators do for our planet. The students plant their own seed in a biodegradable, earth friendly paper pulp pot. The cost is $5.00 per student.
• Animal Track Mold Making: Students will make an animal track using plaster and water. Animal tracks are a wonderful tool for learning about mysterious wildlife. The cost is $5.00 per student.
• Mobile Museum: Mobile Museum is a STEM based activity. We have a rigamajig builder kit, a large magnetic wall with ramps and balls, a rainbow pegboard and water table. The students use these tools to engineer their designs. Mobile Museum promotes creativity, collaboration and problem-solving skill. The cost is $3.00 per student.

6. Is there a place where we can eat lunch or snack?

We do not allow food or drinks inside the Museum. However, we are attached to Portola Park with a number of picnic tables available for your group to use.

7. What happens if its raining during my scheduled tour?

We do our best to accommodate classrooms. We close our Family Art Center to the public and use it as a waiting area for your group.

8. If I need to cancel my tour, do I get my deposit back?

Unfortunately no. We require a non-refundable deposit in order to hold your group's spot.