Have Questions About Medicare? Need Help with Medicare costs? HICAP (Health Insurance Counseling and Advocacy Program) can help! HICAP provides free, unbiased, individualized counseling on Medicare and related health insurance topics and is available to assist Medicare beneficiaries, their families and caregivers understand their Medicare benefits and coverage options that best meet their health care needs, including Medicare eligibility, enrollment & coverage. HICAP does not sell or endorse insurance products. Currently,HICAP counseling is only available by phone. Please contact the Orange County office at 714-560-0424, 8 a.m.-4 p.m., Monday-Friday.